Date of Last Revision: July 28,2021
YoYo(" "we," "us," or "our") takes the private nature of your information very seriously. This policy regarding our privacy practices (the "Privacy Policy") describes how we treat the information we collect when you visit and use our website yo-app.co and the YoYo Mobile Applications (collectively the "Site") and/or YoYo's other domains, products, advertising products, services, and/or content, including our mobile applications (collectively with the Site, the "Services"). When you use the Services, you also consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy; please read it carefully.
This Privacy Policy covers our treatment of information gathered when you are using or accessing the Services. This Privacy Policy also covers our treatment of any information about you that our partners share with us or that we share with our partners. This Privacy Policy does not apply to the practices of third parties that we do not own, control, or manage, including but not limited to any third party websites, services, applications, or businesses (collectively "Third Party Services"). While we try to work only with those Third Party Services that share our respect for your privacy, we don't take responsibility for the content or privacy policies of those Third Party Services. We encourage you to carefully review the privacy policies of all Third Party Services you access.
Some YoYo services require users to create an account, during which we collect personally identifiable information. The type and amount of information collected depend on the nature of your interactions with YoYo. The information may include:
We may use Account Information alone or in combination with other data to improve and personalize our Services.
Note: While you can choose to remain relatively anonymous on YoYo, your posts, comments, shares, and username are publicly visible by default.
As part of the Services, YoYo may send you administrative emails related to your account (e.g., account recovery, password reset). These communications are essential to account functionality and cannot be opted out of.
Security Reminder: YoYo will never request your password or sensitive account information via email. If you receive such a request, please report it to us immediately.
You may choose to link your YoYo account with external services (e.g., Google, Facebook, Twitter). To do so, you provide your username or an identifier and log into the third-party service. YoYo receives an authentication token, allowing us to perform actions (such as sharing your posts on the linked platform).
In some cases, we may obtain additional information from third-party services (e.g., gender,) based on your permissions. Such data helps us enhance and personalize YoYo's services.
All content shared on YoYo is public by default and may be accessible to search engines and third-party users. Public content can be copied, reshared, or distributed by others across the internet.
Before sharing content (such as text, images, videos, GIFs, or comments), consider that it may be difficult to remove content once it has been redistributed.
The Services allow you to perform native actions that are integral to our products, such as liking a post, commenting in a post, sharing a post, replying to a post, etc. Liking, sharing, and replying are public actions – anyone can expand the "activities" view on a post, for example, to see who liked, shared, or replied to a post. We use information about native actions to improve the Services, develop new Services, and, particularly, to personalize your YoYo experience. Personalization using this information may include presenting you with new posts relevant to what you've liked, providing you with better search results, and showing you advertising more relevant to your interests
When you share information or content like text, photos, videos, gifs, etc as well as shares, likes, replies, comments, etc via the Services, you should think carefully about what you are making public.
YoYo may collect metadata associated with the content you upload, including:
Camera and Photos: If you enable access to your device's camera and photo storage, YoYo may collect images and other related data. We only access these resources after you provide explicit consent.
Whenever you use YoYo or visit our website, certain information is collected automatically, including:
Cookies help us:
Managing Cookies:
Some services that we use (including Third Party Services such as Analytics partners, etc), such as Google Analytics, etc may also place their own cookies (or by similar technologies) on your browser. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. Note that, unless otherwise disclosed, this Privacy Policy covers our use of cookies only and does not cover the use of cookies by third parties.
Certain features of the Services allow you to provide us with your contact lists, so that we can connect you with people in our Services that are also on those contact lists. We may, with your consent collect information from your device's phonebook. As an example, you can send us your mobile phone contact information through our mobile applications, which then allows us to provide you with a list of those contacts that use the Services so that you can "follow" them. As another example, when you let us access your device phonebook, we may share information about you with other users who have your phone number in their device phonebook.
We may share information about you in the following ways:
As noted in "User Content" and "Native Actions," above, by default, content published through the Services and many actions you take on the Services are shared with the public. Because this kind of information can be seen by anyone and may be indexed by search engines, you should be careful about what you choose to disclose publicly and make sure it's information you want to share with everyone.
The content you create on YoYo is, by default, public. This means that anyone can see it, and that search engines can index it.
We may share or disclose your information at your direction, such as when you authorize a third-party web client or application to access your account.
The services may also contain third-party links and search results, include third-party integrations, or be a co-branded or third-party-branded service that's being provided jointly with or by another company. By going to those links, using the third-party integration, or using a co-branded or third-party-branded service, you may be providing information (including personal information) directly to the third party, us, or both. You may also choose to share information that you provide to us, like posts, with those Third Party Services (for example, by sharing posts to Twitter or Facebook). That's where our Privacy Policy ends and their policies begin. Make sure you are comfortable with the policies of any services you're considering sharing to before connecting them to your YoYo account. You acknowledge and agree that we are not responsible for how those third parties collect or use your information. As always, we encourage you to review the privacy policies of every third-party website or service that you visit or use, including those third parties you interact with through our services. This Privacy Policy only governs information we collect and you are responsible for reading and understanding those Third Party Services' privacy policies.
Information Shared with Our Agents in Order to Operate and Improve the Services:
In some cases, we share information that we store (such as IP Addresses) with third parties, such as service providers, consultants, and other agents (collectively "Agents"), for the purposes of operating, enhancing, and improving the Services, and developing new products and services. For example, we may share information with service providers in order to fight spam, and third-party consultants may have access to information in the process of improving our processes and technology. Agents with whom we share such information for these reasons are generally bound by confidentiality obligations and, unless we tell you differently, our Agents do not have any right to use information we share with them beyond the scope and duration of what is necessary to assist us.
In some cases, we may choose to buy or sell business assets. In these transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Information as set forth in this policy.
We believe in freedom of expression, and, to the extent reasonable, we try to protect our community from baseless legal demands. That said, we also reserve the right to access, preserve, and disclose any information as we reasonably believe is necessary, in our sole discretion, to (i) satisfy any law, regulation, legal process, governmental request, or governmental order, (ii) enforce this Privacy Policy and our terms and conditions, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security, trust and safety, or technical issues (including exchanging information with other companies and organizations for the purposes of improving security and preventing fraud, spam, and malware), (iv) respond to user support requests, or (v) protect the rights, property, health or safety of us, our users, any third parties or the public in general.
If you ask us to release information that we have about your Account, we will do so if reasonable and not unduly burdensome.
We may contract with third party companies to perform services on our behalf, including but not limited to marketing assistance, e-mail delivery, hosting services, customer service, and data analysis. We require any third party service providers to maintain the confidentiality of the information disclosed to them and are not permitted to use your Personal Information for any purpose other than to provide services to YoYo.
If you choose to Buy Coins or conduct other payment related transactions, we may share data with the relevant payment provider to facilitate this transaction. For Coin transactions, we share a transaction ID to enable us to identify you and credit your account with the correct value in coins once you have made the payment.
If you initiate a refund request for an in-app purchase from an application or payment provider's website, we will provide the following data as required by the payment provider to determine whether your refund request can be approved：
We may share or disclose non-private information, Aggregate Information, or other non-personally identifying information with people and entities that we do business with.
To provide our Services, we may transfer certain personal data to servers located outside the country or region where users reside. This includes the transfer of personal data from users in Saudi Arabia, Egypt, and Indonesia to our data centers located in India and other regions.
We implement appropriate technical and organizational safeguards for cross-border data transfers, including but not limited to:
Region-specific provisions:
By using our Services and accepting this Privacy Policy, users expressly consent to the transfer and processing of their personal data as described above.
Your Account Information is protected by a password for your privacy and security. We may enable additional security features in the future, like multi-factor authentication. You need to prevent unauthorized access to your Account and information by creating a unique, secure, and protected password and limiting access to your computer and browser by signing off after you have finished accessing your Account on the Services.
We implement enterprise-grade security measures in compliance with ISO/IEC 27001:2022 standards:
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
We seek to protect your information (including your Account Information) to ensure that it is kept private; However, as effective as our security measures are, no security system is impenetrable. We can't guarantee the security of any information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time.
If you are a registered user, you can access most information associated with your Account by logging into the Services and checking your Account Settings page. Registered and unregistered users can access and delete cookies through their web browser settings.
This Website is not intended for children under the age of 18 and we do not knowingly collect any Personal Information from such children. Children under the age of 18 should not use our Website or our Services at any time. In the event that we learn that we have inadvertently gathered Personal Information from children under the age of 18, we will use reasonable efforts to erase such information from our records.
If users experience a data breach or financial loss related to their use of YOYO, they may report their grievance by contacting us at grievance@funshareapp.com. We are committed to addressing such concerns promptly and will review and respond to all complaints within 72 hours.
For general inquiries or support-related issues, users can also reach out to our customer support team at support@funshareapp.com.
To request deletion of your Account and associated data, please submit a verified request to our support team at support@funshareapp.com. We require documentation confirming your ownership of the account, which may include but is not limited to: government-issued ID matching account details, recent transaction records, or device verification codes. All deletion requests will be processed within 72 hours of successful validation, with an official data erasure certificate available through our compliance portal upon completion.
We keep your personal information only as long as we need it for the legal basis relied upon and as permitted by applicable law.
You may permanently delete your Account and Data at any time.
When your Account is deactivated, we take reasonable efforts to make sure it is no longer viewable on the App. For up to 28 days, it is still possible to restore your Account if it was accidentally or wrongfully deactivated. After 28 days, we begin the process of deleting your personal information from our systems, unless:
Where YoYo uses machine learning, for example, to help us detect and prevent fraudulent card transactions, and to detect and prevent spam communications on the App (as explained above), we may need to keep personal information for a longer period than the retention periods explained above, to enable the machine learning to work properly. Where this is the case, we always seek to minimise the amount of personal information that is used and we ensure that it is ring-fenced and kept securely from other User personal information. We regularly review the period for which personal information is required for machine learning purposes and delete any identifiable information when it is no longer required.
To prevent abuse and/or misuse of YoYo by a User following termination or deletion of a profile/Account we shall retain such information as we deem in our sole discretion may be necessary to ensure that User does not open a new Account and profile in breach of our Terms and Conditions of Use and to ensure compliance with all laws and regulations.
Warning: Even after you remove information from your profile or delete your Account, copies of that information may still be viewable and/or accessed to the extent such information has been previously shared with others, or copied or stored by others. We cannot control this, nor do we accept any liability for this. If you have given third party applications or websites access to your personal information, they may retain such information to the extent permitted under their terms of service or privacy policies.
We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information. If we make a change to this policy that, in our sole discretion, is material, we will attempt to notify you and other users of the Site by sending a notice to the email address or similar contact provided to us and/or by placing a notice on our Site. You should periodically check the Site for such notices. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.
If you have any questions or concerns regarding privacy using the Services, send the email to support@funshareapp.com